I was previously Bradford Clickforms user and I had to switch to ACI due to some of the clients' requirements. I've been dealing with these inconveniences for quite some time now, but I'd like to refer this again to improve your ACI Report software. I've inquired few times thru email also in person at the Valuation Expo in Las Vegas last year.
1. When uploading the image (letter size) into Extra Image I have to convert everytime the PDF file into Jpeg, since the software does not allow to upload PDF files. (is there a reason why NOT support the common file used nowadays?) Also, lately all uploaded images from jpeg into report do not come out clear, but distorted and unreadable images, and that looks so unprofessional to my clients;
2. Some of my clients want additional closed comparables and there are no additional closed comps grid 10-12;
3. When trying to edit or delete some of the words or the whole sentence anywhere in the report, I'm having hard time to highlight with my mouse whereas I have to click click until I get the desired item to be edited/highlighted;
4. On FILE LISTER where all my reports are shown, it could be very helpful if the tabs Form type, Address, zip code could be compile in alphabetical order, so it would be easy to look up the report I am looking for. I know there's a feature down the page for search page or use the ACI Track, but it would be so much easier to have that feature available in grouping the reports by the tabs. Also, when selecting the report, the File listed closes which give only option to view the selected report, but sometimes I'd like to see other reports but I have to click on File listed again to selected another report;
5. Some of the input datas such as Client's name and address should be automatically transfered to other pages like Invoice, etc, whereas I have to input manually again all the info. Samething goes for the REO addendum or for new page form when added later in the report as I have to input again manually the information;
6. When adding an extra page like Extra Image, Extra photo addendum, etc., when moving upward throughout the report, the images also moves. For example, when there is a Extra image in middle of the report and later when I want to add another extra image page but in the top of the report, the uploaded image transfer in the top extra image page and that was not intended;
7. When inputing the market value right below the grid, that input should automatically transfer to the bottom of the page. Sometimes when I forget to input the value in the bottom, there would be 2 diferent values. (is there a reason why the values need to be input manually?)
8. The lot size adjustment in the grid shoudl be adjusted automatically like it does for GLA adjustments. I have to manually calculate the lot size differences.
There may be some more of the items I'd like to be fixed or improve, but these are the ones I can think of right now. Please do not discard these suggestions, because these would be very helpful for all hardworking appraisers who do not like to waste time even for unsignificant matters.